What’s Next for Operational Resilience in the Era of AI?

Panel discussionOperational Risk

2026-09-24 | 11:00 AM - 11:40 AM | Towns Room

Information

  • How are institutions evolving their third-party due diligence frameworks to reflect the shift from linear supply chains to fully interconnected ecosystems?
  • What role should continuous monitoring play in third- and fourth-party oversight, and how can firms balance cost, data quality, and regulatory expectations?
  • How can firms create a more collaborative, partnership-driven model with critical vendors without compromising independence or risk rigor?
  • Where can technology and AI genuinely improve third-party risk management end-to-end, and what guardrails are essential to ensure effective risk management?

Speakers

MassMutual

Spruille Braden

MassMutual

Head of Enterprise Resilience

Truist

John Welch

Truist

SVP, Head of Enterprise Incident Management

Mizuho

Cyril Korenbeusser

Mizuho

Managing Director, Head of Operational Resilience,

Independent Contributor

Evan Sekeris

Independent Contributor

Senior Economist, Bank Policy Institute &

ServiceNow

Mark Hofberg

ServiceNow

Risk and Resilience Solutions Executive


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Agenda